Check the drain hose for kinks, clean the pump filter, and redistribute an unbalanced load to get your washing machine draining again.
You load the washer, start the cycle, and walk away. When you come back, the drum is full of murky water and the clothes are still soaked. It’s frustrating, but it’s rarely the end of the world.
Most drainage problems have simple causes. A kinked hose, a clogged filter, or a load that’s too heavy on one side can all stop the machine from spinning. You can fix most of these yourself in under 15 minutes.
Start With The Obvious: Power And Settings
Before you dig into any hardware, unplug the washing machine from the power outlet. Safety comes first — and a simple power cycle can sometimes reset the control board. Wait one minute, then plug it back in.
Next, check the cycle you selected. Some cycles like “Rinse and Hold” are designed to leave water in the drum until you manually advance them. Switch to a “Drain and Spin” cycle and see if the water pumps out.
If that doesn’t work, perform a master reset. Unplug the machine for one minute, plug it back in, then open and close the lid six times within 12 seconds. This can reset the electronic control board and clear minor software glitches.
Why The Simple Fixes Get Overlooked
It’s easy to assume the worst — a broken pump or a failed control board. But in most cases, the problem is something you can see and fix in a few minutes. Here are the most common reasons a washer won’t drain.
- Kinked or clogged drain hose: The hose behind your machine can easily get bent or pinched against the wall. Straighten it out and check for blockages.
- Clogged pump filter: Coins, lint, hairpins, and small items accumulate in the filter over time. Cleaning it monthly is one of the best ways to prevent drainage problems.
- Unbalanced load: If all the clothes are bunched on one side, the washer may not spin fast enough to pump water out. Redistribute them evenly and try again.
- Too much detergent: Excess suds can trick the machine into thinking it’s full of water and prevent the spin cycle. Use only the recommended amount for your load size.
These four issues account for the vast majority of drainage problems. Checking them takes about five minutes and costs nothing.
How To Clear A Clogged Drain Hose Or Filter
If the basics didn’t work, it’s time to get hands-on. Start with the drain hose. Disconnect it from the back of the machine and from the plumbing connection, then flush it with water or use a long brush to push out debris. Mr. Appliance’s guide on washing machine fails to drain walks through this step with photos.
Next, clean the pump filter. For front-loading machines, the filter is behind a small access panel at the bottom front. For top-loaders, it’s usually behind a panel on the back or inside the drum. Place a towel underneath and unscrew the filter cap.
Pull out any lint, coins, or small objects. If water spills when you open the filter, that’s normal — have a shallow pan or towel ready. After cleaning, replace the cap securely and run a short spin cycle to test.
| Cause | What To Look For | Fix |
|---|---|---|
| Clogged pump filter | Water won’t drain; slow drainage | Remove and clean the filter |
| Kinked drain hose | Hose is bent or pinched behind machine | Straighten the hose |
| Faulty lid switch | Washer won’t spin; lid not fully engaged | Test with multimeter or replace |
| Unbalanced load | Clothes bunched on one side | Redistribute evenly |
| Wrong cycle selected | “Rinse and Hold” leaves water in drum | Switch to “Drain and Spin” |
If none of these match your situation, the issue might be deeper — either in your home’s plumbing or inside the machine itself.
Step-By-Step Drain Fix For Stubborn Water
If you’re still staring at a drum full of water, you can manually drain it before going further. Here’s a step-by-step approach to get the water out and find the root cause.
- Manually drain the water: Use a bucket or a wet/dry vacuum to remove standing water from the drum. This gives you safe access to the filter and hose without a flood.
- Clean the pump filter again: Once the water level is low, open the filter access panel. Remove all debris and lint. Rinse the filter screen under warm water.
- Check the drain hose height: The drain hose should be looped up at least 30 inches above the floor before going into the standpipe. If it’s too low, water can siphon back into the machine.
- Test the spin cycle: After reassembling, run a “Drain and Spin” cycle. If it drains now, you’ve fixed it. If not, move on to the final section.
If water still refuses to leave, the drain pump itself may be faulty. A humming sound from the pump with no drainage is a strong clue that the pump needs professional repair or replacement.
When The Problem Is Deeper: Plumbing Or Pump
If the machine itself checks out fine, the blockage might be in your home’s plumbing. The standpipe that the drain hose empties into can become clogged with lint, soap scum, or other debris. Check for slow drainage in your laundry sink as well.
A broken drain pump is another possibility. If you hear a humming noise when the machine tries to drain but no water moves, the pump may be jammed or burnt out. Whirlpool’s troubleshooting guide on unplug the washing machine provides steps for testing the pump yourself.
For issues like a faulty lid switch or a control board failure, you may need to call a repair technician. A multimeter can test the lid switch, but if you’re not comfortable with electrical work, it’s safer to get professional help.
| Symptom | Likely Cause |
|---|---|
| Humming but no drainage | Faulty drain pump or obstruction |
| Gurgling or slow drainage | Clogged drain hose or standpipe |
| No sound at all | Control board issue or lid switch |
The Bottom Line
Getting your washing machine to drain usually starts with the simplest checks: straighten the hose, clean the filter, and balance the load. Most people can solve the problem in under 20 minutes without tools. If those steps don’t work, the issue may be deeper — but even then, you can often diagnose it by listening to the machine and checking the plumbing.
If you’re not comfortable working with the machine’s electrical components or the pump seems stuck, a certified appliance repair technician can safely diagnose and replace the faulty part for you.
References & Sources
- Thespruce. “Washing Machine Wont Drain” A washing machine fails to drain when water is trapped in the drum after the wash or rinse cycle, often due to a blockage in the drain hose, pump filter, or home plumbing.
- Whirlpool. “Why Is My Washing Machine Not Draining” Before troubleshooting, always unplug the washing machine from the power outlet to avoid electrical shock.
